Customer: State Social Insurance Agency (VSAA)

The State Social Insurance Agency (VSAA) is the leading institution to implement compulsory social insurance in Latvia. VSAA takes care of managing compulsory social insurance funds (including supervising of individual contributions), calculation and out-payment of pensions and social benefits and providing related customer care in more than 30 service centers across the country.

Business Challenge:

Develop modern data warehouse solution that provides high quality of data. The data to be used to support managing number of social insurance funds, calculation and out-payment of pensions and social benefits to its customers across the country.

Business results:

  • Fast and efficient information about pensions, allowances, indemnities, income.
  • Conveniently presented information in different ways: by cost types, by geography, by cost models, by insured person ages, by amount paid, etc.
  • Reliable prognosis creation based on historical data analysis.
  • Support for social insurance budget prognosis creation and fast reporting.


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